We encourage our clients to attend each of their their pre-booked classes with us as part of our 3-5 week series. While we’re unable to offer refunds for missed classes, a make-up class may be available for an additional $30 fee, subject to availability. In the instance of cancelled classes (which must be cancelled prior to 48-hours before the series of classes begins), there is $10 fee deducted from any refunds processed. In the case of a dog coming into heat, please contact us to discuss further.

We welcome furry friends of all ages! Our puppy-specific classes provide the perfect foundation in behavior and communication for young pups. Puppy Classes are tailored for puppies 5 months and younger, while Basic Manners Classes are designed for dogs 5 months and older. No matter where you are on your training journey, our goal is to help you build a strong connection with your dog. After all, we believe it’s never too late to teach an old dog new tricks!

Aggressive dog training in Vancouver is a common need, and we definitely take it on. We value the safety and security of all pets, parents, and trainers. Our training plans for behavioural modification needs are decided on a case-by-case basis. Dogs with a history of serious aggression causing injury may not be suited for group classes, but we have options available for private training to work on your dog’s needs. The first session of a private bundle is a personal consultation with a certified dog training professional. Rest assured, we’ll always work with research-based, scientifically proven methods with empathy and patience for your benefit.

You will have lifetime access to all course materials, including videos and cheat sheets. This means you can revisit the lessons anytime, refresh your skills, or review exercises whenever you need.

We require a minimum of 48-hours notice for cancelled sessions. Cancellations with less than 48-hours notice or no-shows will forfeit the cost of the full session.

We currently accept credit card/bank payments and e-transfer. Unfortunately, we are unable to accept cash or cheques for payment.